For the safety of our patients, staff, and communities, all in-person visitation is currently suspended. Additional time for phone and video visitation will be available in the interim.
We encourage friends and family visit their loved ones while receiving care at Chicago Behavioral Hospital. Information for visitors to know before visiting:
Due to the sensitive nature of the care we provide, and to protect our patient’s privacy, all visitors must have the patient ID and check in at the reception desk.
Visitation occurs on the unit or in our cafeteria with supervision by our staff.
If a visitor engages in disruptive behavior or wears inappropriate attire, they may be asked to leave.
Visitors are not allowed to give additional belongings to patients during visiting hours.
All additional belongings must be brought to the patient through the receptionist at the front desk.
If visitors are not be able to make it during designated visiting hours, special arrangements can may be made by talking with your loved one’s therapist.
If you have any questions or concerns prior to visiting your loved one, please contact us at (844) 756-8600.
Patient Phone Privileges
Phone calls can be made and received between 8:00 AM and 10:00 PM. Patients may not make or receive calls during scheduled group times. Staff will be available to help patients make and receive calls while in treatment. Calls will be limited to 10 minutes to ensure that all patients have access to the patient phones.
Patient Internet Privileges
Patients will not have access to the internet during treatment.